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The Room Place Phone Numbers and Emails

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  • (630) 783-8000
  • (630) 785-6640

The Room Place Email:

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How to Сontact The Room Place?

Most Popular Number:

(630) 783-8000
Total calls: 105 Issues resolved: 2 Last call: May 1, 2025
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PissedConsumer Reporter

The Room Place customer service phone number is 630 783 8000. The telephone number provides clients with support and help with questions related to the rendered services and technical problems. Call the support number to get in touch with the specialists and ask questions directly during the conversation. To message the customer care department via the support number, use the line at 630 785 6640.

The Room Place email address is not available. To send the request like an email letter, you can open The Room Place website, and click the Contact Us icon at the top of the screen. Fill in your email, name, and subject of the request and describe the issue. If you have any files, you can attach certain files to the application. Press the Submit icon to send the request to the support members.

To complete The Room Place login procedure, open the site and press the My Account button at the bottom of the screen. Write your username, and password and click Login. Using the personal account you can see personalized offers and discounts, manage the settings of notifications and other functions of membership.

The Room Place customer service working hours are Monday through Friday from 9 a.m. to 8 p.m. CST. On Saturday The Room Place contact team is available from 9 a.m. to 6 p.m. CST. On Sundays and public holidays, the support team is not available.

Open the website to get access to The Room Place live chat. Click on the orange circle at the bottom of the page and launch the communication with the AI bot manager. The online chat generates answers in a rapid mode. The chat is accessible during the customer care operation time.

The Room Place Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • The Room Place Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    83% phone 17% email
  • The best phone number to call The Room Place is 6307838000. 91% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 5 minutes.

  • Be prepared for the call as The Room Place may ask you for the following information to identify you as a customer: first and last name, social security number or customer id or account no.

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PissedConsumer Club

Contact Information

The Room Place Website:

The Room Place Help Center:

Corporate Office Address:

The Room Place
1000-46 N Rohwling Rd
Lombard, Illinois 60148
United States

Other Info (opening hours):

Hours:

Monday-Friday: 9AM - 8PM Central Time

Saturday: 9AM - 6PM

Sunday: Closed

More contact details

The Room Place Rating Based on 105 Reviews

Rating details

1.7
more details
Customer service
Diversity of Products or Services
Product or Service Quality
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

How Good is The Room Place's Customer Service?

Bryant Ovk
Bryant Ovk
Feels Disappointed | May 26, 2023

Not pleased with the warranty had a chair one year and one month the springs start coming out and I'm the only one in my home. No replacement or nothing so disappointed

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Merary Nqt
Merary Nqt
Feels Neutral | Apr 11, 2023

La persona que me atendió la última ves que llame fue valeria muy amable y resolvió todas mis dudas etenido muchos problemas para hacer mis pagos

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Alicja Ebg
Alicja Ebg
Feels Disappointed | Dec 15, 2022

I just purchased this new livingroom set. Sofa, loveseat, recliner, lamps, rugs,etc.
I called to have the loveseat replaced because totally defective. I still have not had it replaced since I called a week ago. Frustrated!!!

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Summary of The Room Place Customer Service Calls

115 TOTAL
CALLS
04:35 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call The Room Place?

Product/ Service Question:

  • “Damage item”
  • “Recent purchases”
  • “Defective couch”

Request for Information Question:

  • “Place an order”
  • “I need help purchasing a foundation/box spring”
  • “I have a question”

Payments and Charges Question:

  • “Make a payment”
  • “Pay my bill”
  • “Extra charge”

Shipping and Delivery Question:

  • “Been waiting 2 months for dining room delivery”
  • “Delivery question”
  • “Issue with delivery”

Cards Question:

  • “Credit card information”
  • “To see if I was approve for a card”
  • “Credit card”

Refund Question:

  • “Law away order refund”

Return/ Replace Question:

  • “Return”

Staff Question:

  • “Pitiful Customer Service and the refund policy is not posted so I'm waiting for weeks for a cash refund. My prayers are the place to either give better service or shut down.”

Activation/ Cancellation Question:

  • “Cancel project”

Other Question:

  • “Pagar”
  • “Checkar mis pagos”
  • “Fire place still not fixed and havent heard from no one in months”

Compare The Room Place Customer Service To

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