Not resolved
Customer service
Delivery Service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money

The service tech response was quick to come out but Guardian Protection is NOT a reliable service. Repair part for an armless leather recliner has been on order since July.

They say it is being shipped from "Overseas" . Does that take 6 months? Better get a new shipping service. Also a Cindy Crawford sofa set that the seat support staples came out.

But that is not covered under the protection plan. Give me a break!!! Guardian says its up to the store and the store says it is Guardians responsibility.

To much back and forth and still no repair. Not a good place to buy furniture.

Product or Service Mentioned: The Room Place Protection Plan.

Reason of review: Warranty issue.

Monetary Loss: $800.

Preferred solution: Let the company propose a solution.

Company wrote 0 public responses to the review from Dec 13, 2016.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like