In May of 2012 I purchased $18,000 worth of furniture from the Room Place in Vernon Hills along with a $645 warranty. I recently decided to take the leaves out of the dining room and shorten the table, after taking the leaves out, half way to closing the table just stopped and would not go any further.
I called The room Place who told me to call Guardian who told me I was NOT covered for that particular problem.
The Store would recommend me to a furniture repairer that I would have to pay for. Was told there is nothing they can do.
This reviewer shared experience about damaged or defective and wants this business to offer any options to resolve the issue as the author lost $3000. This person is overall dissatisfied with The Room Place and uploaded a picture. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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