1 comment
Not resolved

I purchased a sectional sofa from The Room Place 2 years ago.Two months after the delivery I began calling describing my problems with my new sectional I had purchased from them.

The leather began to peel and the cushions were already mashed with no spring back. The sectional is in a family of 4 with normal use. I kept getting pushed off to someone else, the extended warranty company, and the manufacturer, All sent me back to The Room Place. Today 9/7/14, I went to the store in Rockford, Il.

Again, no help, not standing behind the product.

I hope this helps anyone thinking of purchasing from this privately held corporation.

Review about: Sectional Sofa.

Review #531046 is a subjective opinion of a user.

Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with The Room Place?

Write a review


Comment as anonymous or
Terms of Service
Post Comment

My sectional was fabric and kept pulling apart at seams less than 6 months after purchase.Only 2 adults less than 160 lbs and no children, so very light usage.

The Roomplace said was wear and tear. Extended warranty said manuf defect. After calling better business bureau they still wouldn't allow us to switch. They agreed to repair only once.

Less than 2 months later same problem.

$2500 piece of junk.They were just jerks.

You May Also Like

MyPillow caused bad caused of hives Mypillow "...Out of nowhere, I woke up with an incredible itchy, blotchy rash, pics attached. I went to immediate care and..." Read more Ashley Furniture - Durablend Peeling Ashley Furniture "My husband and I purchased a sectional from Ashley and as the others have stated, the Durablend started peeling. The salesperson had also told us that Durablend was more durable..." Read more Do Not Waste Your Time With Closet Factory And You Will Find Out Why? Closet Factory "It started off on a good note whereby I spoke with Michele La Flesch, the Executive Project Manager/Showroom Manager (Michele.Laflesch@ClosetFactory.com) (Office Phone: 310-516-7500 x240 & Cellular Phone: 310-404-8225)..." Read more Mypillow - Patented interlocking fill scam Mypillow "I Do not like my pillow it got more firm every time it was washed.Was not getting anywhere with customer service so I decided to do a little surgery on..." Read more Steinhafels Wharehouse Steinhafels "We bought a dining room table. When the dining room table was delivered the delivery team could not have been more rushed to get me to sign off and let..." Read more Heartland Rvs - 2011 Heartland Elkridge rv Heartland Rvs "Bought used after 5 times, like new...other than, hot water tank had a hole in it from manufacturer skid, exterior door had cracks vertically (we bought new altho they said..." Read more My Name Is Dori, I'm a Real Person that Encountered a Life Saving Treatment! Yes The Holistic Sanctuary saves lives, I know They Saved my Son! The Holistic Sanctuary "My name is Dori, I am a parent of a son that was cured by Johnny and his staff! This place is the real deal. Johnny the Healer and the..." Read more Fire Fly Hoverboard - Totally Ripped Off Son Has No Christmas Present Fire Fly Hoverboard "Here is my story, I had purchased a Lamborghini 8 Houverboard from firefly, for a Christmas present for my son, after using it for only 10 days it started beeping..." Read more