The Room Place - Roomplace- Price match Guarantee is a big fat lie
We are regular customers of Room place. The Sales person Ramiz is helpful.
However, they have one of the worst General Managers that a customer can see. I bought a bedroom set from them for 1199 and I was told that if the price goes down during the labor day sale, they would price match. The sales guy has been trying to help but the GM doesn't want to talk.
The price has gone down to 999 and they don't want to honor. I will not step into the place again ever with these type of sub standard people and service.
Reason of review: Poor customer service.
Monetary Loss: $200.
Preferred solution: Price reduction.
Location: Schaumburg, Illinois
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Wanted to update... The VP Customer loyalty was extremely helpful.
Her name is Jasmine.
I was happy to finally hear one voice which was reasonable in Room place. I will give the company the benefit of keeping me pleased and am planning to stay loyal...