Product: The Room Place Furniture Set Clear all filters (0 of 24 reviews match)
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I would highly suggest buying furniture somewhere else. The room place doesn't believe in there mission statement or customer service and its sad very unprofessional and Incompetent. I ordered bedroom furniture on the 21st of February 2016. I was today I would receive...
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1.7
Product
The Room Place Furniture Set
#811466
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We recently bought a leather loveseat and sofa set. The leather on the footrest is already peeling and the metal on the corner is poking through. I called to make a report and they never called me back. I always had to follow up with customer service. Needless to say,...
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2.0
Product
The Room Place Furniture Set
I liked
  • Gentlemen that sold me sofa
I didn't like
  • Poor quality of product and really bad customer service
  • Customer service
  • Had no solution to the issue
#796706
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The Room Place - Furniture Set Review from Indianapolis, Indiana
The Room Place - Furniture Set Review from Indianapolis, Indiana
I ordered furniture the first week of February, its may 18 and i still haven't received all of it. They brought me a broke chest and a bed that didn't have all the pieces after postponing my delivery atleast 5 times. They finally gave me a whopping $50 gift card (what...
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1.0
Product
The Room Place Furniture Set
#637580
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Very very dissatisfyed with The Roomplace in Greenwood In. After placing product in Layaway they discontinued our bedroom set that matches bed we own without notice. We discovered our products in layway were not available when attempting to make payment. To make...
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The Room Place Furniture Set
#564305
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I bought my Glass table and leather chairs October 2012. We bought the extended 5 year warranty. I was told it kicked in after the maufactures warranty was expired which was one year. Well go figure it doesn't cover the "type of damage" that has occurred to my...
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The Room Place Furniture Set
#499731
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My wife and I purchased a new family room set at the room place about a year and a half ago. We liked the furniture and everything seemed great. We purchased what we were told was an unconditional covers everything warranty. Stains, rips, punctures, structure problems,...
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Product
The Room Place Furniture Set
#466897
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I purchased a piece of furniture that has glass sliding shelves and the shelves will not slide, had to wait 5 days from date of delivery for someone to come and fix it. He didn't even know what he was doing and the shelves still do not slide, I called the McHenry store...
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The Room Place Furniture Set
#446565
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I purchased a bedroom set at The Room Place/Harlem furniture on 4/15/2012 with a representative by the name of Alex Orozco. I wasn't in there to purchase furniture, I was just looking around. This representative told me that they were having a special sale, where...
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Anonymous
Anonymous

Whatever happened with this? Same thing happened to me but their office is closed so I have to wait til the morning. I just noticed a charge of $550 when I remember being told...

Product
The Room Place Furniture Set
#431919
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I purchased a full family room, L shaped couch (2 pieces) table ottoman, chair, ottoman, sofa table, coffee table and lamp, TV console in Oct 2011, I have had USED, Broken, Faulty, broken springs, ripped, scratched pieces delivered to me and occur within delivery...
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Anonymous
jasmine

Hello Valued Customer, My name is Jasmine Sakic, Vice President of Customer Loyalty at The RoomPlace. I am truly sorry to read about your experience and want you to know th...

Anonymous
Jasmine

Hello Mysticb2, Can you please email me at jsakic@theroomplace.com as I would very much like to understand the concern and assist with resolution? With Gratitude, Jasmine (VP...

Product
The Room Place Furniture Set
#352669
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I bought an entire living room set from The Room Place 2 years ago. 6 months after the furniture it began to fall apart. I called and complained to the manager who reassured me there was NOTHING he can do about it. It has been 2 years and I went into the Lombard, Il....
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Anonymous
Jasmine

Hello Sandeem, My name is Jasmine Sakic and I am the VP of Customer Loyalty at The RoomPlace. I apologize if at any point we did not serve you well, please know that it is ...

Product
The Room Place Furniture Set
#342921
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